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UI/UX Design

Design That Makes Technology Disappear

The best interface doesn't make people think about the interface. It lets them do what they came to do. Design is also the cheapest place to be wrong — changing a prototype takes minutes, changing shipped software takes weeks.

01

Our design process

Research

Understanding users, their context, their workarounds and where they currently give up.

Information architecture

Structuring content and navigation so things are where people expect them.

User flows

Mapping journeys end to end and removing steps that exist for the system's benefit.

Wireframes

Settling function and hierarchy before anyone argues about colour.

Prototyping

Interactive prototypes for the parts the team disagrees about or can't picture.

Design systems

Reusable components and tokens so consistency survives the next twenty screens.

02

The states most designs skip

Products spend a great deal of time outside the happy path. We design these deliberately.

Empty states — the first thing a new user ever seesLoading and partial-data statesError and permission-denied statesBehaviour at zero, one and ten thousand recordsDestructive actions and their confirmationsAccessibility — contrast, focus order, keyboard and screen readers

Start a Design Engagement

Tell us what you're trying to build. We'll help you figure out what comes next.